Receipt of goods

Upon delivery of the goods, the customer is required to check that the packaging is intact and not altered even in the closing tapes

In the event of tampering and / or breakage, the customer must immediately contest the shipment and / or delivery by putting the words“GOODS INSPECTION RESERVE FOR…” (indicate the reason) on the delivery document received by the courier.
The customer must subsequently report any damage within 7 (seven) days of receipt of the goods.

National shipments (Italy)

Upon reaching a minimum purchase of 150 euros, you have the opportunity to obtain free shipping costs. During the checkout phase, select the “free shipping” option which appears only upon reaching a minimum cart of 150 euros.

Shipping costs are always free on PolyShaper Oranje, PolyShaper Azul, PolyShaper Graent, PolyShaper Milly machines and on polystyrene packs, large pack and medium pack (except where indicated otherwise).

The shipping cost is 10 euros for all other items.

Orders are processed within 1 working day of receipt of payment (except where indicated otherwise).

Shipping to EU countries

Always free shipping on PolyShaper Oranje, PolyShaper Azul, PolyShaper Graent, PolyShaper Milly machines.

The shipping cost is 15 euros for all other items (including polystyrene packages).

Orders are processed within 1 working day of receipt of payment (except where indicated otherwise).

Shipments outside the EU

Always free shipping on PolyShaper Oranje, PolyShaper Azul, PolyShaper Milly machines.

The shipping costs for the PolyShaper Graent must be agreed before the purchase by contacting us at the email address info@polyshaper.eu

Consumable products in the shop cannot be shipped to non-EU countries. It is therefore possible to purchase only the machines present in the shop and related spare components (therefore also the starter packs / bundles are excluded).

The shipping cost is 40 euros for all other items.

Orders are processed within 1 working day of receipt of payment (except where otherwise indicated).

Notes:

It is not possible to change the shipping address after the order has been processed.

All our shipments are made by express courier.

Consult the general conditions of sale for further information.

Revision 04/03/2021