Technical assistance

GIPAT srl provides free technical assistance only for technical problems related to malfunctions of the proprietary software supplied and technical problems of the machine itself.

GIPAT srl is not required to provide assistance with regard to the design and development part of the projects which will then be cut with the machines; although it is not required to provide assistance in this sense, it makes available to its customers a series of videos and video-guides that explain how to proceed in the creation and realization of the projects (available on the YouTube channel at https://www.youtube.com/user/fpj64

To receive technical assistance, you can consult the FAQ section at https://www.polyshaper.eu/assistenza.html. If the answer is not in the FAQ, a ticket can be opened at https://www.polyshaper.eu/shop/supporto/